Privacy Policy

2.1 Introduction

We respect your privacy and are committed to protecting your personal data in accordance with applicable laws in Sri Lanka.

2.2 Information We Collect

We may collect:

• Personal Details: Name, email, contact number, billing/shipping address
• Order Data: Products ordered, order history
• Payment Data: Processed securely via payment gateways (we do not store full card numbers)
• Technical Data: IP address, cookies for site functionality and analytics

2.3 How We Use Information

• Process orders and deliver products
• Communicate updates, support, and promotions (with consent)
• Improve site and service quality
• Prevent fraud and secure transactions

2.4 Sharing Your Information

We may share your information with:

• Payment processors (e.g., OnePay, banks)
• Delivery partners
• Legal authorities if required by law

2.5 Data Security

We implement appropriate technical and organisational measures to protect your data. However, no method of online transmission is 100% secure.

2.6 Cookies

We use cookies for session management, analytics, and personalization.

2.7 Your Rights

You may request:

• Access to your data
• Correction of inaccurate information
• Deletion (where legally permitted)

For privacy concerns, contact: shoesmartlk@gmail.com